1. kenstee

    Don’t take it personally. Some of your questions were related to proprietary manufacturing techniques and probably will not be addressed. In addition, you are not from a well-known media outlet so there is probably some suspicion you are just conducting some market research for a competitor. Also, Galina is just a low level functionary. You may have more success by contacting P&G HQ in Cincinnati, Ohio USA.

  2. Anyway, this is not a polite way of communication. She or PPI could just answer “Thank you for your interest but these are all corporate secrets, sorry”.

  3. Mike

    Since they are still producing DE blades there must be SOME profit in it. Thus, ignoring these inquiries doesn’t seem to be a good public relations strategy. They could have checked out bruceonshaving.com and seen that it is promoting their products and not overly harsh on cartridge razors.

  4. Tbone

    Even if kenstee is right regarding items 1-3, items 4 and 5 certainly merited a response.

  5. Craig Bell

    I have a slightly different view. Given the number of DE users worldwide, basic economics suggests that some bright soul will figure out a way to make the blade production business profitable — perhaps downsizing, or fewer brands, or a modest price increase, or combination of the above, or some other strategy altogether. If Gillette doesn’t want to do it, then maybe somebody else will buy their 65% stake and revamp the business and match production to demand such that the business can be efficient and profitable. Look at Chevrolet and Ford; they were late recognizing the market shift, but did reinvent themselves and are profitable again.

  6. oldways

    Thanks for trying, Bruce! In some of these big companies, two weeks would be just getting started to think about replying. But with email, there’s no excuse for such rudeness. “We have received your message and will reply when possible” is not so difficult.

  7. kenstee


    “Even if kenstee is right regarding items 1-3, items 4 and 5 certainly merited a response.”

    Actually, they should not be expected to share their strategic plans with anybody. To me. all of these questions fall within these bounds. So, I can see their POV of refusing to answer.

  8. Oleg

    Bruce, it might be as simple as that she doesn’t know English…
    Do you want me to retype your letter in Russian and you could email it to her again? I bet you will get a quicker response 🙂

  9. @Oleg

    Thanks for that. Galina has replied to other people’s emails in English in the past. In fact I think she is a translator.

  10. Dan

    Hey Bruce, I really admire your efforts trying to establish what’s up with Iridiums. I really wanna try them so please keep us updated if you come across any info about new supplies etc. All the best, Dan.

  11. Tim Barrow

    Maybe you could have contacted Gillette via their free phone number found on their canned stuff.

  12. iridium blades

    I would appear that Super iridiums are back on the market,just ordered a supply from bullgooseshaving.net.Not cheap though and with added postage,but I just have to try them to see if they are as good as people say

  13. robin c bracey

    maybe gillette will change slightly towards double edge blades in the future, many men are changing shaving habits.In the last few weeks myself and some men in my section of France have ceased to purchase cartridges for these plastic battery gimmicks because of the stupid high price they want.One changed from electric having found it not to his liking anymore,he went to double edged ,not wanting to pay cartidge prices.I had been using a razorpit to ease the cost,but followed him and bought a Tradere and Ikon d/E razor.I had forgotten how close you can get with these types.So i dont follow the sales talk,i save money, i get a better shave.And if Gillette continue to produce good d/e blades i will purchase them,if not somebody will !!

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